Privacy Policy

1. Introduction

Yeshanghai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI API services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and billing details when you register
• API usage data: Request logs, usage metrics, and performance data
• Content you submit: Text, audio, or other data you send to our API for processing
• Technical data: IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our API services
• Process your requests (translation, humanisation, transcription)
• Authenticate your account and prevent fraud
• Send service-related notifications and support
• Analyse usage patterns to improve our models and infrastructure
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your data. Content submitted to our API may be processed and stored temporarily to deliver the service. We do not retain your content longer than necessary for the operation of our Services, unless required by law or with your consent.

5. Third-Party Services

Our Services may use third-party infrastructure (e.g. cloud providers) for hosting and processing. These providers are bound by contractual obligations to protect your data. We do not sell your personal information to third parties.

6. Cookies and Tracking

Our website may use cookies and similar technologies for essential functionality, analytics, and to improve your experience. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at contact@yeshanghai.cloud.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.